Cracked heels are a very common problem, especially in the winter months. You can begin by exfoliating the heel area with a special pumice stone. You can soak your feet in lemon juice for a few days. Lemons are a natural and mild acid which will help to soften and break down the rough heel skin. You can also use mashed ripe bananas as a good softener. Just apply them to the heel area and wrap with cellophane for ten minutes each day. You can also buy over-the-counter lotions for your cracked heels, but really, taking care of your feet naturally is the easiest way to go. Buy shoes that fit you well, try not to stay on your feet all day and exfoliate.