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How can I "Make this envelope disappear" which was suggested on my last Cigna Dental Explanation of Benefits statement?

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You cannot make the Cigna Dental Explanation of Benefits statement disappear. This is because it explains why a claim was not paid for on the Explanation of Benefits. However, if the envelope contains a false statement or any errors, you can suggest for changes.

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Are they asking if you want to "go paperless"? Would you like to have the statement emailed instead of mailed?

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