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What is wrong with my Kindle, only half of the screen will display my book text.

Half of the screen on my Kindle is taken up by a static picture and only half will display the text of the book I am reading or anything else. I tried to reset by holding the on/off switch for 15 seconds before releasing it, but there was no change. What can I do?

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Restart the Kindle, by removing the back of the device then reset with a paper clip; find the location of the reset which is on the left side, at about the middle of the back plate. Finally make sure the system restarts. The screen will not restart right away, since it doesn't erase the current image until instructed by the system.

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