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How can i set up my voicemail on my Tracphone?

I press and hold 1, it calls my voicemail than it says user does not have voicemailbox set up then it hangs up on me.

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You will be required to hold down the 1 button on your phone's keypad. This is to call your voicemail mailbox and select a language by choosing the appropriate number, when asked by the automated voice mail. You will also be required to enter a unique four-digit password, followed by the '#' key when prompted. You will as well choose the type of greeting you want when asked and say your first and last name into the phone, followed by the '#' key, when prompted. Press the 2 key. Check out more on http://www.ehow.com/how_6927275_setup-tracfone-voicemail.html.

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