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How do i collect the package from jokey in smurfs village level 12?

im on level 12 and papa smurf said to collect the package from jokey, and when i click on jokey (he has a exclamation mark), it says o collect a package from jokey and wont let me!!

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All you have to do is wait until the gift is ready, if there is nothing wrong with your village. He gives the gift once every 24 hours since the last time in which you got one. If he's got an exclamation mark on top of him, it means the gift isn't ready yet.

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I have that cool add me on game center I'm nick102o

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You have to wait 24 hours for the package to be ready. When the ! sign appears it means the package is ready.

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But even when the ! is there even jokey says to collect the package from him.. but where is it and how do we collect it? its only in level 12 that it began, I know it has provided gifts or explosions in the past but its different now.
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Mine is the same way:/
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Same, nightmare. Now on lvl 13 & still no package. Done every quest for ages. Verrrrry frustrating.
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Same thing happened to me and it was so frustrating! The ! was there and I hadn't collected anything in 24 hours.
I had to follow Papa Smurf's instructions to send 3 smurfs into the forest. As soon as I sent them out I was able to collect the package from Jokey.

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