The laptop is seven? Windows xp is no longer supported. The Laptop is totally functional as a doorstop or a rectangular frisbee. No kidding... I have a 10 year old Compaq, which I'm saving for an antique show.
If you got in on the computer by putting www.ask.com in the address bar, then doing the same on the laptop should have worked...try powering the laptop off & on to see if that helps...if you had a shortcut on your computer, see if you can access the google app store to get ask.com on the laptop...good luck!