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I just got a hp laptop and its was put up to date on everything and after some doing stuff on the web i got a blue screen. Why?

After that it happens every day i then exchanged it for a new one after getting a blue screen five times mostly after i tryed to play a YouTube video or a video. It then happens again i dont know why this is the second laptop is it just hp or what. Model: g7-1328dx

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The blue screen error is often caused by software problems. Try rebooting your lap top and starting it on safe mode. There could be a problem with the hardware if it crashes after using it on safe mode for a while. Find a technician to consult with and be advised on the best course of action to take.

Helpful (1) Fun Thanks for voting Comments (3)
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Wrong Answer !!
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restore it to the time it was running absolutely fine
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