Yes, they do. You just need to call ahead so that you won't have to wait for thenm to find someone to do it you. They'll push you in a wheelchair to your gate and, when it time to board, right up to the plane door. You can board early and a steward or stewardess will help you and your carry on to your seat. I have a service dog and they even help with her!
If you are sending someone with dementia alone on a flight that has to change planes, that may be different. The first attendant pushes you from one plane to the other, but then they have to leave and work. They can't sit with you for the time it takes till boarding the next flight. Unless it's a child, I don't think someone will keep an eye on them. I've only had an employee check in with me once, and i more think it was because a bunch of kids was mobbing my service dog, wanting to play with her (I can't blame the kids - Mom and Dad didn't tell them no, or tell them about not petting working dogs and waiting for two hours, in the same place, doing nothing is like torture for a child!)
Anyway, I'd just get worried someone with dementia would wander off.
1 year ago
Last edited at 10:24PM on 6/20/2012
If you request it they do. I know they do for children under 16 so I'm sure if you ask them to they won't deny you that. and if it comes to the last resort, you can always get a gate pass and walk out up the gate with them (:
Airlines do have people that help those who are disabled as well as those who are not sure about something that could be vital. There are hostesses, ground crew and employees at the airport that you can ask for help from. Make sure you see their employee tags to be sure of their identity and they should be able to give you the necessary help or service you require.