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How do i get my evo off of start video? won't start completely

my htc evo 4g won't start completely. it turns on, but won't get off of start replay, can anyone help me?

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I think the problem with your HTC EVO 4g is the battery. You can try taking out the battery and let the phone cool for a couple of minutes. When you start over again and it gets to the operating system, turn off your mobile network. If the problem persists, take it to a sprint repair center for check up.

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Ask your provider. They will give you an honest answer.

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