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Why does my pc not recognize my kindle and how can I fix it? How can I tranfer info from one kindle to another easily?

I was trying to transfer my kindle's info to my mom's kindle fire, and her info to my kindle, but my dumb pc doesn't recognize my kindle device when I plugged it in using the USB port. I'm getting SUPER frustrated. And in the process I accidentally reset my mom's kindle, removing all of the stuff from it. I still have her stuff on my laptop, but I don't know how to get it back. I REALLY need help, I totally messed up!!

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Your PC is not recognized by your Kindle probably because you are not using the cable with a directly-motherboard-connected USB port. The easiest way to transfer information from one Kindle to another is by transferring files to the computer's hard drive first then drag and drop to the other kindle. Learn the specific steps to follow at

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