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Why can't I get on the Internet on my User Account for my laptop?

For a while now I've NOT been ABLE to GET on the Internet on MY User Account thing on MY laptop.And by "User Account",I mean that,you know how when you OPEN up the lid to your laptop,and then you turn it on,and then you have TWO User Accounts that pop up when your laptop comes on right,well,when I TRY to get on the internet on MY ACTUAL User Account,INSTEAD of TRYING to get on the Internet by getting on my Guest User Account,it WON'T let me do it.I TRY to get on the ACTUAL Internet Explorer on MY ACTUAL User Account thing AND I'VE BEEN TRYING TO get on MY Mozilla Firefox thing to.Which is ALSO ANOTHER TYPE of the Internet.(I just put that in there,JUST to let YOU KNOW WHAT the Mozilla Firefox thing was,JUST in case YOU DIDN'T ALREADY KNOW WHAT IT WAS.)BUT,anyways,IT WON'T LET ME GET ON IT OR ON THE Internet.So,CAN ANYONE TELL ME WHY I CAN'T get onto the Internet or onto MY Mozilla Firefox thing on MY ACTUAL User Account on MY laptop,but WHY I CAN get onto it on MY Guest User Account thing on MY laptop instead?!
ANY ANSWERS WOULD BE HELPFUL AND APPRECIATED! :)

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I think your user account is corrupted therefore it cannot access the internet. You should create another user account and test it to see if you can access the internet on it. For further advice consult your technician.

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Okay.Thanks. :)
And by "corrupted" do you mean that it could have a virus,and that that is WHY it's NOT wanting to work?
Oh,and I DON'T NEED to "create" ANOTHER account.I've just been using MY Guest User Account.Because MY Guest User Account works just FINE. :) Meaning,I CAN get onto the Internet on IT! :) (For now anyways.)
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Please check Internet options-connection tab-LAN settings- Enable only Automatic settings

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Okay.Thanks. :)
DON'T get MAD at ME for ASKING this,BUT HOW DO I DO ALL OF THAT?!
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I signed for g mail & now receive mail using that address. But when I try to send Email my g mail address it is always unacceptable.

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