What to do when companies do not deliver you the service you paid for on the internet ?
First thing you should do call that service and ask them if they delivered to the right address. If they deny , you should call your attorney general and bargain a lawsuit against the service. Unless it's eBay, Their lawyer is best of the best.
call them, protest, don't get what you want: compromise. no deal: threaten to cancel, no deal: cancel