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Harleyuki: 9 months ago via Android

Why won't videos play on Amazon?

My HTC Rezound just updated its os to ICS and now videos only on Amazon don't play, when I click, the vid area goes white. YouTube vids work fine. Suggestions?

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Answer 1

Deneesh: 9 months ago

The case of the video area going white is usually indicative of problems with the flash player. You should try to update your flash player and if this does not help, reinstall it and restart your phone. If this does not help, I would suggest consulting an expert.

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Harleyuki: 9 months ago via Android

I just saw where flash player is no longer available in the google play store. I don't know if that's part of the upgrade to ICS or not. I wonder what the substitute is? Flash player is no longer in my app listing.

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Answer 2

GeronAlleyne: 9 months ago

could be a flash player problem.......try download the adobe flash player app and restarting your phone that might help

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Harleyuki: 9 months ago via Android

I have the flash player, I may uninstall and then reinstall it to see if that works. Thanks for your reply.

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GeronAlleyne: 9 months ago

glad to help :)

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