Thanks for the answers about my Verizon Bill. I may not have worded the question correctly. So I'll try to clear it up a bit-I hope.
My 3 year old watches Thomas the train religiously on youtube in my home office. He uses either 1 of the PCs or 1 of my laptops. He at no times uses nor would know how to use the house, office or cell phone. He sits next to me & clicks on the film clips or the homemade clips & watches them. The rep told me that we were charged because they were streaming videos & or were downloaded. If they were downloaded wouldn't my 3 year old have to download them & wouldn't they be on the hard drive? Help! thank you