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Would you be angry if you had to wait in a doctor's office for 1 hour and 25 minutes? I was and when he came in (read on)

So today I had a 9 o'clock appointment . One HOUR later, feeling horribly sick, I start to get angry. By the time he came in 20 minutes later , I said," I've been waiting for an hour and 20 minutes!" Then HE begins to yell at ME for 15 minutes and goes on and on blah blah blah. Then I said," I can do this ALLLL day. I am a teacher. I can argue back every point you have made on how it's okay to leave someone waiting in a room for almost an hour and a half WHEN YOU'VE ONLY BEEN OPEN FOR ONE HOUR!!! Did I have a right to get upset for waiting??

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Yes. I'd go find a new doctor. You should never be yelled at for complaining

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I know! It was weird. Maybe he was stressed. But I'm still angry with him . Thank you for answering !!!
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No matter how stressed- never yell at people that pay your mansion and Lexus
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Good point ! I'll practice that line if it ever happens to me again anywhere else.
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Yes, you had the right for getting upset fir waiting. That is way to long to have to wait. But do you know why he was late?

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He said some patients just take longer and that he wasn't playing checkers or something. I said that's fine but at least let someone know. I truly thought they had forgot I was even there.
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Ya, I would be mad. You should try to switch doctors, I would.
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I will just tell you one of my memory and you will understand if you are right or wrong. I had a heart operation. As normal after the operation I was in Intensive Care room. I stayed there for 2 days. But 1 day was a extra day. I waited for 1 day at intensive care room because they couldn't find a free room to me.

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I hear you. My sister died in the ICU room my dad JUST got moved from after he had been in there 2 weeks because that was the only room available after she had her stroke. Just a two hour difference between him leaving and her getting to the same bed.
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Thank you for answering.
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I'm sorry for your sister. If I knew about your sister, I wouldnt answer your question.
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Oh please don't worry about that at all please! It is a very good point you made. I hope they were kind to you in the hospital and I hope you are doing better with your heart surgery! Merry Christmas and please! It's perfectly okay!!!!! :-)))
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Patients have rights as well. One is the expectation for a timely office visit. If you don't get that and there is no reasonable explanation for the delay, change doctors. I have heard of patients actually billing a doctor for their lost time waiting. Don't hold your breathe waiting for that bill to get paid but it has been done successfully.

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He just kept saying some things take longer and that's just the way it is. I said if you know that is happening, tell your nurse to let patients know things are running behind. That way my husband, who took off work to take mr, can at least call HIS office and explain. He did finally concede that he could have done that.
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Thank you so much for answering! I took a little nap after I wrote the first comment and realized I didn't thank you !!!
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You have every right to be mad. It's a service you pay for , you are the customer I would ask the doctor and staff if their time is more important than yours? Sometimes the doctors have no control over wait times. You could argue the cost of your visit based on the service you received .

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That's true. Things do get behind. I just thought it was weird he was more behind than the amount of time he'd opened up for the day. By the end of the day he must have been 9 hours behind. I just think this has come up before with others and I got everything he had been building up inside of him.Thank you so much for answering!!!!
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In that case I would knowingly dedicate in my pants and tell the Doctor that I had pain in my stomach... Then SURPRISE!!!

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Ha ha-good point. There are people that could have been that kind of sick with this bad virus going around or even worse!!!-someone could have had a heart attack in there and no one would ever know!!! Thank you so much for answering!
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My pleasure. Thanks for having a sense of humor about it
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Well, the humor was needed here and much appreciated! Thank you again:-)
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Lowheadroom

I don't mind waiting for 15-30 minutes because things can happen in a doctors office. After 30 minutes I tell the receptionist that I can't wait any longer, and I leave. My time is valuable too, and I won't wait longer than 30 minutes for a doctor.

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I agree. If I wouldn't have needed my asthma prescription refill so badly , I would have. It was just weird Low. Even after coming home and analyzing it, the whole thing still hits me wrong. Thanks for answering.
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Lowheadroom
It's a shame that you couldn't get your asthma prescription refilled over the phone. There is no excuse for a delay that long without a notification from the receptionist.
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I agree with you. Thanks so much. I had a required breathing test to adjust the medicine (which is why the appointment was made a month ago) so by the time I finally got out of there, it was 12 o"clock. It's pitch dark out right now and my poor husband, who was so sweet to drive me, is out working in it because he was 5 HOURS late to his job site. Thank goodness it's his own
business. Thank you again for your response.
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dustee

I'm to sad to hear you are ill... cyber (()).. you are right to be angry....Did you ask to be compensated for your inconvenience?.. I hope you get well quickly.....

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Hmmm...that would have been a great point to bring up!!! I think he was having a bad day, however, I've had to wait before-but not an hour and a half!! Thank you for answering ;-)))
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And I am feeling much better now.
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Yes, you had the right, his receptionist should have re did your appointment... if he was to be running that late, I think it was unprofessional and inconsiderate on his part, not only with the time delay but to then take an attitude with you when you expressed displeasure. Lots of doctors just don't care about their patients, maybe if not to difficult for you, have a friend refer you to a more caring doctor..

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Thank you so much for your reply!!! I agree.
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Hope you are feeling better and find yourself a nice doctor with a better in-office manner. I had to remove a doctor last year because he would never do anything for me in his office, never checked one thing, barely looked at me or talked with me on my concerns and when I asked about getting an asthma inhaler for my asthma finally he said that is all in your head. I had enough of his ways and went to a walk in until an available doctor came about.
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Thank you so much Mary !
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Yes you are right. Never let a doctor yell at you and try to bully you when you are expressing genuine displeasure with your treatment. Find another doctor, someone who doesn't treat you badly.

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I sure plan on it because I've had plenty of time to think about both sides of the problem and I still feel he acted like a baby. I felt like his mother when I was speaking to him for Pere's sake. Thank you so much for answering .
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You're welcome. I know exactly where you are coming from. I took my daughter to a new pediatrician a couple of months ago and I was very angry but the time I left her office. She talked down to me the entire time and she barely even bothered to look at my daughter, she just sat there telling me how to raise my daughter in a condescending tone like I had not idea what I was doing. Needless to say we now have an appointment with a different doctor who will not behave that way.
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Oh yeah, you had every right to be ticked off. I had a 9 o'clock appointment time once, and while going in the door, the Dr. came in behind me, and gave his receptionist some keys, and told her in front of a packed waiting room "I am going to do rounds, I will be back around 12" I was speechless.....for a minute. Then, I began ranting. This was not the first time he had been horribly late or unprofessional. But, that was the last time I went to him, with his arrogant attitude like he was the only doctor around. Sometimes I think some Doctors forget that without patients, they won't be driving those Mercedes.

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Good grief ! That's nuts! I never heard of such a thing. Yup, it's been a few days and I KNOW I was right to get upset . My gosh, someone could have a heart attack waiting in a room that long and no one would know!!! And then he had the nerve to say I was the only one who had EVER complained about waiting that long and he said "yes". So I said "then this happens all the time," and he began to stumble over his words a bit. I thought I was going to lunch him. I ended up just saying I needed my refills and that I wasn't going to talk to him anymore so I "could help him get caught up with tim. And then he said I looked sick and I said "Don't care , I just want out of here" (there's a bad virus going around that lasts 10-12 days) so his nurse called me in prescriptions for that to help me with that and I didn't even know about it until the pharmacy called. Still sick. Thanks for answering my question Clickety!! Have a Merry Christmas!!!
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Punch him not lunch him**** sorry, typo, although I could have thrown my lunch on him if I had some. Ha ha
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You have a great Christmas also Sincerity!!!! I hope you make a full recovery soon!!!!
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I work in an emergency department. We prioritize patients by the acuity of their condition. It isn't first come first served. We get a lot of patients who get angry because they have to wait for their minor and sometimes non existing ailment for longer than they planned, while we take care of more emergent patients first. If you came in first for a simple splinter removal, you are going to have to wait while we stabilize the guy who got shot in the chest who just came in. Not to say we won't see and treat everyone. But it's about prioritization of patients based on their acuity, not how long they have been there, or how long the patient expected it to take. In medicine the care required is varied and generally unpredictable. In the case of your doctor, it may be he was with another patient or patients that required more extensive care than expected. It's one thing if your doctor scheduled you for a 9:00 appointment and chose to not come into the office until 1030 when he felt like it. It's another thing if he got tied up at the hospital or in the OR or with another patient, and the delay was unavoidable.

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Thank you for answering. You made a good point.
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Very unprofessional of the doctor to argue with you. A good doc would have humbly apologized and asked how he could help. I would have been upset too, and even more that he would treat me so rudely. I wonder where these people get such big heads... They volunteered to be "helpers" not high paid @$$'s! Ok ok calm down, stress is not good for our health lol.

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My doctor of 18 years is always late, especially later in the day. I know that she will be because she always puts in the extra time with each patient to make sure all problems have been addressed. And she apologizes :-)
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I'm seriously thinking of showing him all these answers. I am more upset with him the longer it is. Since my appt was only one hour after he opened, he shouldn't have been so far behind. He has plenty of help there that see all the patients he can't get to, and they were coming in and right out of their appts really fast because my husband was in the waiting doom watching them come and go-while they called my to the room and 9:07 , I was left in that room alone all closed off for an hour and 25 minutes and it would have been longer if I hadn't started getting mad about ift. I have asthma and a congenital heart problem that needs to be fixed. I could amuave dropped dead in there and no one would have known, as also another patient could have. He was venting and I got it all from him. He tried to make it up but I wouldn't talk to him. I just got my medicine and left .
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