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My emoji for my HTC EVO 4G LTE isn't working. What do I do?

I have an EVO 4 and I downloaded the Emoji app and when I try to use it, it looks like Chinese symbols or spaces. I really want to use it but I don't know what to do. I sent them in a message to my friend and it showed up on her iPhone 4 and i also tried turning my phone off and on several times. What can I do to get it to work?

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You need to check on the settings to see if they are okay. You can also uninstall the app and download it again. Then, when re-installing it use a format that is compatible with your device so that the app can open. If still you encounter any problems, contact the emoji customer support for more help.

Helpful Fun Thanks for voting Comments (2)
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ok, Thanks.
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Did that. Didnt work.
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