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Can someone help me?

my brother got a tablet for Christmas. he's had it for a few days though. hes had it off all day. when he turned it on it got stuck on the loading screen. how can he fix it?

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Take it to the store you got it from and ask them can they fix it. If they can't fix it, return it. Hopefully you guys have like a 1 year warranty on it or a receipt. If you do, return it to the store and get a brand new one. But if you dont, then you should try to cut it off for about 5-10 minutes and then cut it back on or take the battery out then put it back in. Hope I Helped:)

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If nothing else works turn it off. If you can't turn it off let it stay on until the battery dies and it might be better when you recharge it.

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My wife got a kindle fire 2 xmas's ago and it did the same thing. we had to run the battery down and repower it and its worked fine since. Good advice.
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The apple store may be able to help. Be sure to ask him if he remembered anything happened to it . -Sara :)

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