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How do I get my windows 8 to start working again?

I got a new laptop for Christmas. It came with Windows 8. Everything worked fine for a couple days and now it is saying it wont connect to the internet. It started off as it wouldn't connect to the store. Now it wont connect to anything... my apps wont open, Netflix will not connect, nothing. When I click on the desktop button, my internet will work but if I am on the windows 8 screen, nothing will work. What do I do?

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The best thing to do is to first install an updated antivirus program and then perform a full virus scan to check if it is infected with viruses. If it still does not work, then you need to repair the operating system using the Windows 8 CD.

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