I'm terribly sorry if you had a less than desirable experience at our hospital. We have been in business for over 26 years, and it has never been our goal to displease a client in any way. Since you have taken the time to place this post, clearly there is a problem, and one which I would like to hear more about. Perhaps you could take the time to call or stop by in person and share your frustration with me. I would be happy to do all I can to resolve your issue. Regards, Christy Johnson, Practice Manager, ACU.