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How to do a factory reset on the nabi 1 tablet without logging into mommy mode

I just bought the nabi 1 tablet from goodwill and it has the mommy password already set and I need ti reset it any help?

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In order to do so, ensure that the nabi should be off. Next, hold the Volume ? Button and the power button at the same time. The "Factory Restore Setting" should appear. Select "Wipe All User Data" by using the Volume + button. Get more details from http://www.nabitablet.com/support/article/how-do-i-perform-factory-reset-nabi.

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I tried to do that and the four options that popped up were boot normally fastboot protocol recovery kernel and forced recovery
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