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What should I change (i.e. passwords, etc.) after my iPhone 5 has been hacked?

I know it's been hacked. I've seen it with my own eyes. Days ago while my phone was charging my sister was just about to grab my phone to call hers and saw that it was unlocking itself and trying to do my password. I stopped it before it could and closed it off because it was being weird. It had been doing this before, it stopped for a few days and after that incident I assumed it was in fact hacked. Even if it isn't exactly hacking I just want to be safe. I'm not using the phone whatsoever. I might start over and get a new number and provider just so this doesn't happen again. I went to the Apple store and they said they couldn't do anything about it.


So I think the guy/gal has been looking on the phone for a while. I changed my email, Facebook, and Instagram passwords. I have an Apple ID. I'm going to change it soon. But I wanted to know what else I should change that I'm missing. Can they hack into my email just by knowing the email and not the password?( I know its silly but I don't know much about the subject) Can they hack into my family's phones because they know my Apple ID password? Can they download my contacts?
Thanks in advance. No trolls please.

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Change your PIN, and look at all the apps on your phone and check to see if any of them have passwords, if they do change them immediately. I would also change your Apple ID ASAP. You can only get into an e-mail account if you know th password, or sometimes if you have made a lot of accounts for a school or something you can control individual ones of those. But that doesn't sound like what you've got, so you should be fine. The hacker may have been trying all the passwords it can think of so change it to something really wacky that only you would know. Can't really help you much more than that, though. Good luck!

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The problem with looking at your phone and changing apps passwords is that if someone has remote access to the phone they will now know both the old and new password. All changes need to be made from a separate non-compromised device.
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I actually changed all my passwords on my computer instead of my phone and I haven't opened my phone since.
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Considering the Iphone 5 is fairly new and has an all new OS I would say it's pretty unlikely that somebody has actually installed malicious software on your iphone (hacked it). I'm not up to date on rootkits for iOS devices though so it's completely possible. Assuming that it has been comprimised than the person who hacked it can have access to all of your information that was on the phone, anything you've typed into the phone, anything you've said on the phone, or just about anything/everything on the phone.

If you've logged into any accounts from that phone (web browser or apps) you need to change those passwords, They will have all of your contacts/calander/ect info. In order to install this software they have to have had access to your phone. Unless they've had access to your families phones too, their phones are safe.

More details in comments due to the 1200 character limit


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Hacking into your email with the email and just the password is possible the same as any account. It depends on how secure your password is and how secure the email providers servers are. For example the password "applesauce" might take them 2-5 hours to access while "I.8BaNana" (the same length) could a year or more. Usually they won't put that much time into it. But if you logged into that email from the compromised phone then they may have your password.

Also your UICC card's data may have been comprimised if you're on a GSM or CDMA network or if your phone uses a chip instead that chips data may have been comprimised. The easiest way to solve this is to order a new SIM card from your provider and set it up on your account.

The biggest problem is the phone itself. A factory wipe may or may not actually solve the problem. If they have used a rootkit that gains access to the OS itself then the only way to prevent them accessing your info is to replace the phone.
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If you want to check your password's safe, go to http://howsecureismypassword.net/ I'm not sure how secure it is but it works well.
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I used that in my estimates xD The site doesn't record anything. It calculates everything in your browser with javascript and doesn't send any of that data back to the website.

That being said it massively overestimates the time that it would take to crack a password. It's good for comparing passwords relative to each other biut it's not a realistic measurement of how long it would really take.

For example if I set up a dictionary attack on my wifi network it takes around 5 minutes for the attack to tell me the password is "applesauce" because multi-core processors can do dictionary checks incredibly fast.
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Thanks for the advice. :) I'm most likely going to replace my phone and number soon.
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You need to change your phone's pin. Check to see if the current pin is still active and go to the security settings and change it. You also need to change the password to your Apple ID and any other app that is password protected.

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I don't know anything about people being able to hack things but I don't think you are telling the truth about seeing the bar slide over and "someone" trying to guess your password it sound Los like it cannot be done but I may be wrong again this is just my opinion no hard feelings :)

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ANYTHING can be hacked. And it is "hackers" that would like you to believe it is not possible. I have friends that work in national security and the tech industry. The Nat'l security people talk about how the general public is completely in denial to the fact of how incredibly easy it is to hack EVERYTHING and ANYTHING. They also talk about how the USA gov does not want to start a panic on this topic and therefore do not come out about it either but in reality the USA gov is seriously concerned about the security of computers and cell phones but consider CHINA to be the biggest threat to these on a Nat'l level. APPLE would also like everyone to believe their products are secure and can not be hacked. Therefore if you walk into an APPLE store they will ALWAYS say that APPLE products can not be hacked a blatant lie although it is true that APPLE products do not get hacked as often because there are not as many businesses using APPLE products - but that is changing and therefore so will the threat of hacking to these products.

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The tech industry individuals are the worst. Think of it as "revenge of the nerds" - but this may be changing too as more stable ethical individuals enter the Tech industry and not just those who have a chip on their shoulders and now understand they can "rule the world" But right now the Tech Industry "black market" is alive and well and much money is made on the black market at your expense. I heard one tech lead at a company I worked at state: " I design the product for the company I work for and get a salary of $150K to do so, then I go home and "hack" that same product and sell the hacked version on the black market and make another $150K - I call that job security" If you know anything, which most of the general public does not and sadly does not want to (what I dont know cant hurt me mentality) then you know that there are groups like Anonymous that openly admit that they can hack ANYTHING. (Anonymous claiming they are doing it in response to world corruption) Your BEST bet is to hide your Wifi completely so it can not even be found when others are searching for a wifi connection (many products can automatically alert you to the Wifi connections available to you - I have my iPhone set up to do so) and to get a GREAT understanding of how to use your MAC number (which has nothing to do with "Macintosh" it is an identifying number on your computer and cell phone) and enter these numbers into your "hidden" Wifi and and block all others. It sounds complicated and is rarely told to people to do by computer techs - hmmm - wonder why...go google it to learn more...and how to do this yourself.
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Did you use a random charging block like a friends or at a store or something and if so. Do not i repeat do not open any apps or put your password in for anything. The can replace apps with fake ones just but a virus in the charging block yes it sound dumb but its true I have tested it myself. If that is the case they can get nothing off your phone unless you open the app if you do it will give thin full acces to your password or what ever I on the app. If any other questions just ask glad to help.

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