Need help for son's Xbox Live
Here's the problem; a few months back, I bought my son an Xbox for his birthday. We didn't have internet at the time, and I told him he wouldn't be able to go online, but he wanted the thing really badly so it was whatever. He told he got on once, at his cousin's to download some map pack or whatever, and that he had to set up a parental thing through his cousin's email to do it. Now that we finally do got internet, he keeps getting this error saying something about Xbox Live needing parental permission for some update, or else it won't let him on. He doesn't know the password, I don't because he never told me, and his cousin's email was set up through comcast so we don't know how to log onto it. Could anyone help me with this, please? I'm not very experienced at these things and I already dropped almost a hundred dollars on Xbox Gold and these stupid point things for him, so that's all wasted if we can't resolve this.