I need some advice, my mom took my sister to get a phone yesterday. the phone was about $80 however, the girl that helped them charged $540!
Of course it was an accident and I'm sure she was shitting bricks over it but still. She informed my mom that she would be refunded like $440 in 72 hours, she paid with her bank card. and that's it. That was my moms rent money but, i guess because they were closing and she did not want to make trouble for the girl she said ok.
Should that be it? I think that this was a HUGE mistake and I think they should refund her her entire money back. If I did not have the money to give her she would be screwed right now. Am i being ridiculous? I called the store today and they told me the same thing they told her yesterday. what should I do?