Submit a question to our community and get an answer from real people.

Help with my internet problem?

so lately we bought a Asus router. but our internet is weak. we got a IT guy to come over and he found that the internet cord in the wall is loose so he fixed it. the internet is still weak. i cant load youtube vids on my phone or ipad but i can play xbox live online. my mom thinks we should get a new modem. (i have comcast) the Asus Router is one of the best ones, just like the Netgear router i had before. what should we do?

Report as

Speed test your connection at then compare the results with the level of service you are paying for. If there is a huge discrepancy ask your internet provider to schedule a tech to come out and do a line test between your house connection and their servers. If everything is good on their end then you may have to do some further diagnostics on the interior wiring.

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...
Do you have an answer?
Answer this question...
Did you mean?
Login or Join the Community to answer
Popular Searches