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Help with my internet problem?

so lately we bought a Asus router. but our internet is weak. we got a IT guy to come over and he found that the internet cord in the wall is loose so he fixed it. the internet is still weak. i cant load youtube vids on my phone or ipad but i can play xbox live online. my mom thinks we should get a new modem. (i have comcast) the Asus Router is one of the best ones, just like the Netgear router i had before. what should we do?

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Speed test your connection at speedtest.org then compare the results with the level of service you are paying for. If there is a huge discrepancy ask your internet provider to schedule a tech to come out and do a line test between your house connection and their servers. If everything is good on their end then you may have to do some further diagnostics on the interior wiring.

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