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Can't redeem iTunes

I enter the pin but it keeps on asking me to enter my iTunes password it's not the card or anything lets just the password it just keeps asking me to enter password this has been going on for months now

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If you encrypt a backup on iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.

If you cannot remember the password and want to start again, you can use a SmartKey iTunes Backup Password Recovery to unlock iTunes backup password at first. Check out http://goo.gl/HaQRq for more details.

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