Help with a Icom ic-h16

why can't i program a new channel. every time i type in the program code i go to ch:2. i lost ch 1 in the radio and i am trying to get it back. every time i am in the program mode i enter the channel (so channel 1) i press 1 and press enter it goes to number 2 but does not say ch:2 then when i press enter it goes to ch:2. i have been reading and it says i can use that as a special channel but i can't make channel 1 as a special channel. it's like channel 1 is locked and i can't use it i have been reading all day of this but i can't find anything about it. can some help please?

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