Submit a question to our community and get an answer from real people.
Submit
1467803

PLEASE, Please help!

i have the kindle fire hd. it is completely frozen. the bottons and screen are non responsive. please help me fix this!

Report as

Hold the power button down for about 30 or so seconds until it turns itself off automatically. Then when you turn it back on it should reboot normally. If that doesn't work, then you'll have to contact Amazon Tech Support for assistance.

Helpful (1) Fun Thanks for voting Comments (0)
Report as
Add a comment...
sabrina4everful

try takimg the battery out. if still no then contact a tech place.:)

Helpful Fun Thanks for voting Comments (2)
Report as
1467803
that wont wipe out all of my stuff?
Report as
sabrina4everful
nope :)
Report as
Add a comment...

same thing happened to my uncle's. he had to wait until the battery dies

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...

you've probably lost connection to the chip

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...

same thing happened to me, but it wasn't a kindle. Mine was all black and there was nothing i could do.
if you have the reciepts you could return it

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...
Do you have an answer?
Answer this question...
Did you mean?
Login or Join the Community to answer
Popular Searches