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What are the refill hidden fees for i wireless?

I been getting the $5/month plan and they took off $5. This is my firsth month with them, I don't what do believe since it wasn't in the contract.

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i-Wireless? Refill prepaid cell phone airtime minutes contract does not include any hidden charges, fees and taxes. There may have been a mistake with your account or a general mishap that should have been avoided. You should contact the customer service department for i-Wireless? in your location.

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What I have is a plan but adding money using the minutes.
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