How do I get my money from a previous employer's 401K/Pension investment firm?
I recently changed jobs, and I am presently in the process of getting a lump sum Pension payment from my previous employer. I was originally told I will be having this money by 4/1/13. I was then told it may take a little more time due to tax adjustments. I received a letter of 4/18 which specifically states I would have the check by 4/19. Suffice to say, I didn't get it yesterday and was told they made an error on the check mailed to me originally, put a stop payment on it (which they never informed me about), and a new check would be sent to me within 7-10 business days. I find this highly unacceptable. Would I contact the BBB or someone about this dereliction and incompetence, someone else, or would you recommend another course of action? Thank you.