Submit a question to our community and get an answer from real people.
Submit

My elderly Dad has forgotten the pw to sign onto his computer. How can we help with this situation?

Report as

Try resetting the whole computer .

Helpful (1) Fun (1) Thanks for voting Comments (0)
Report as
Add a comment...

The only way I know (Because I have done it before) is to reformat the hard drive or if you have another user you can create another user for your Dad in that user. If you do that you will have 3 users. But the only way you can do this if you don't have another user the only other way is to reformat the hard drive. :(

Helpful Fun Thanks for voting Comments (1)
Report as
If you've got another user with admin access, you should be able to remove the password. If your files are encrypted... you might still have troubles.
Report as
Add a comment...

This happend to me I called 1-800-my-apple They helped dr910

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...

This is for windows XP.
http://pcsupport.about.com/od/tipstricks/f/forgetxppass.htm

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...

Try calling the manufacturer of the computer. They were able to tell me how to physically reset the jumpers on the motherboard to allow me access.

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...
Do you have an answer?
Answer this question...
Did you mean?
Login or Join the Community to answer
Popular Searches