What is the problems that are going on, since july first, of the Direct Express Debit Mastercard?

Whats wrong with the Direct Express Debit Master card because there are a lot of people not able to withdraw their s. s. a. , s. s. i. , and s. s. d. i. money at all the a. t. m. and cant not withdraw money through a transaction at a store. A lot of people need to withdraw money for rent and other bills and i just want to know the answer of what is going on, either if its the banking company its under, or its the card itself. I need to know before we lose our home!!!!!!!!

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