Starbucks Confusion ?
So i go to starbucks usually every week & i always order ' a white chocolate mocha frap with rasberry syrup ' & it's usually cold . but this time i went , there was a new person there & he was going to make it hot ( i could tell because he was putting it in the hot coffee cups ), so i told him no , i wanted it to be cold . So he said okay it'll be iced then . so i finally got my drink & it actually had ice cubes in it when usually its a creamy drink . what do i do to prevent this from happening again ? or what is it actually made of because this is so confusing me right now ..