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My computer won't start back up to the home screen. How do I get it to without harming anything on my computer?


I just downloaded the newst Microsoft word and I went to update my avast virus protection and it won't start back up right. It wants to do a windows restore to a time where it last worked but idk if I should do that because it says it might delete certain programs. Should I go ahead with the restore or not?

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What does it say? If it says to recover/restore, try turning it off then on. If you have a USB flashdrive connected, disconnect it and turn it on. Other than that what does it say?

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