I have a hp pavilion dv7 laptop and it keeps shutting off randomly. What could be the problem?
I had the dv7-4283cl (gave it to girlfriends little brother) and the whole dv5-dv7 lines had overheating issues. I would download HWMonitor and leave it running in the background for 20 minutes, then report back on how high your temps get.
Take it to the shop, you must need an antivirus.. You might need to replace the brain: modem, I don't remember what it's called..