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Who's Responsible in this situation?

I sold a Wii U on eBay For $200, barley used , 100% working,it came with the gamepad, wires and a game. I Packed it in a Box and filled it with crinkled up news paper* almost the entire newspaper* for padding and sent it in.
almost a month after he revived it he said he opened it up and then complained the disk tray isnt working and want a full refund. I told him since he open up the system he ruined its value, and there a 99% chance he broke it that way. then he turned around and said he didnt actually open it and just looked up how to but didnt end up doing it. he messaged me a week after he got it and said he needs the password so he can format it so i know he used it. He claims the WII U is a gift for someone else and he hasnt used it except that one time, and that why he claims he took so long to complain. HE tested the game around the same time he first got the system, but he claims he ended up Testing it on his Own system and not the one he ordered so he didnt know it was working or not" WHich really doesn't makes sense.I think hes trying to get one over on me, who do you think will win the case? the system is super strong btw

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Save every message you've received from him, just in case he disputes it with eBay. He has 45 days from purchase to submit a claim to them, so really time is on your side at this point if you can stall him a bit. In any case though, if you are absolutely sure that there was nothing wrong with the system when you shipped it to him, then you don't owe him anything. The fact that he keeps changing his story is an indication as well that something is a bit fishy, so again save every email he sends you.

Just for future reference though, if you are going to be shipping items like that - newspaper is probably not good enough insulation. You need to wrap it in bubble wrap too, at the very least, maybe even add some packing peanuts. In any case though, if he's claiming that it was damage in shipping, then he should be able to file claim with the shipping insurance - assuming that you had the package insured (if you didn't you really need to do that next time, otherwise it's can be on you if an item arrives damaged).

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"barley" = a grain

"barely used" = hardly used

If you have the complete correspondence ... that shows he said he took the system apart ... then you can stick to your claim that he voided any warranty, and is not entitled to a refund.

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he had it a month then complained. sounds like he should have said something way earlier . he probably broke it

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Sounds like he messed it up so you should be in the clear. Save all those messages where he says he opened it up n stuff just in case

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sounds like he is trying to scam you to get his money back. Your right, so you should have nothing to worry about

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