Smiley icons are also known as emoticon. It is fairly simple to add emoticons to Microsoft Office Communicator. Your first step is to go to options in the tools menu. Then locate the instant message tab, and click on it. Next, check the box beside show emoticons in. Your next step is to going into the instant message settings and choose to show emoticons in instant messages. You are now able to add emoticons when cooresponding through Microsoft Office Communicator.