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There are a lot of things wrong with my Windows 8 phone. How do I fix them?

-I can't access my Kik app
-I can't access my music app
-I can't download apps because of a mistake in my windows account

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Take it to whatever carrier you have. Like if you have at&t or Verizon take it to the nearest store and they will know what to do.

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You may have to do a full restore on your phone.

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How do you do a full restore?
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It varies on devices. Itd be somewhere in your settings im assuming. But this clears all your settings and data. Including applications music, photos, etc. Excluding an external sd card though... Just look for system restore.
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Do you know of a way to backup my SD card?
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Will I have to get a new SD card or will I still be able to use the one I have now?
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