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Why isn't FaceTime working? and iMessage? read details

me and my friend Connor want to FaceTime and IM but when I out in his email/number it turns red and doesn't work. the same thing happens to him when he tries me. we were talking on the phone for 2 hours trying to figure it out :( it works with him and his friend but not us and it works for all my friends too. does anyone know why?

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Reconnect your wifi, that happened to me.

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Try his cell number for iMessage

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