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Emynor

The save changes button doesn't work.

I have attempted to change my avatar all day I can upload it, but cannot save changes

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This user is an Ask Community moderator.
This user is an Ask Community moderator.

Make sure that the image you are trying to use fits within the image guidelines. Images should be JPG,GIF, or PNG files, and under 5MB.

A small number of users are currently finding the "save changes" button to not work when trying to change a profile picture via the web site. If this happens to you, please try a different web browser on your computer, and see if a different browser lets you make the change. If it does, it means your original browser has an Ask.com cookie that needs to be deleted and replaced; if the second browser still won't let you make the change, please contact the Help Center with the following information:

1. What two web browsers you tried

2. What operating system is on your computer

3. The exact date and time this problem happened (if you can convert to Pacific time, that's great - if not, let him know what time zone you're in)

* http://help.ask.com/ics/support/KBAnswer.asp?questionID=69

Helpful (3) Fun Thanks for voting Comments (2)
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Emynor
Thank you I'll try your suggestions.
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Emynor
Fixed, and thank you. It must be something in IE-11. I cleaned out the cache, deleted browsing history, and even emptied all temp files . No change.
Connecting with Chrome now.
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