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Why is the Blu-ray films playback unsmooth?

When I play blu-ray films with my Macgo Mac Blu-ray Player, it suddenly frozen. So confused...It is handy to use ago, why happened this thing?

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Please send our support team a screenshot of the "Device I/O speed rate" by the following steps:
1. Run Mac Blu-ray Player, and tick the "Performance Test" under the "Help" menu.
2. Play the Blu-ray film and wait processing for a couple seconds.
3. Then the "Performance Test" dialogue will pop up, which shows the "Device I/O speed rate".
4. Snapshot the dialogue and send it to support@macblurayplayer.com.

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