Submit a question to our community and get an answer from real people.
Submit

What should I do if my save file on grand theft auto 5 was damaged

it like freezes and says story or online loading.... (the disc is fine)

Report as

1. Check to see if it's a problem with that one particular save file. To test this, copy the save from your console to a backup USB drive through Xbox Home (dashboard) or PS3 XMB and then delete the save file from your main storage device. Remove the backup USB drive and try to play on the profile that was previously freezing. If the problem is resolved at that point, your save file may have been corrupted. The most common reasons for save file corruption are powering off or unplugging the console while the game is saving, or experiencing a system freeze/crash during saving due to disc damage or a console hardware issue.

2. Unplug your console from the Internet and reboot the game. This will test if a problem connecting to any of our Cloud services might be contributing to freezing.

3. Check your disc in another console to test if it could be due to a scratched/damaged disc or console hardware issue. If the console can't read from the disc, you may experience problems like this when the game tries to read from the disc.

Helpful Fun Thanks for voting Comments (0)
Report as
Add a comment...
Do you have an answer?
Answer this question...
Did you mean?
Login or Join the Community to answer
Popular Searches