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I got some new headset and for some reason they like changing the volume on there there anyway i can stop them?

I was playing some MMO with my friends when out of no wear a monster did some loud scream and thro out the battle i seen that i could not hear the game only my friends voice so i reset the game and my sound turned back on, till i attacked another first it was not so annoying but now im finding my self watching this show and having it mute at parts making me reset it from the beginning (2 hours to watch one 1 hour show -.-)...may anyone PLZ tell me what is happening to me

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