Some do, but there are others that do not . It depends in whether or not there is investigation work involved. Some of us take at least 2 cases Pro Bono per year. If you just have a question, I would be happy to answer it for you, and point you in the right direction. It's unethical to charge someone for that, unless you take up a lot time to where I have to work around schedules with other clients.
Yes it does. That is how they make their money. You are better off researching law online. But it all depends the complexity of the case. The good news is, what ever situation you are in, it is like THOUSANDS of people have been in the same predicament before you.. and their stories and advice are online.
You may be able to get free advice from your county Legal Aid, which is listed in the phone book or online. Done attorneys will give a free initial consultation to help you determine your rights. Call local firms and ask if they would give you a short consultation for free. Many lawyers are happy to help.