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Can you retrieve deleted shows from Directv dvr

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In order to recover deleted shows or movies from Direct TV, go into your dvr program listing. Scroll down until you reach the blurb that says recently deleted. Go into that category and scroll down until you find the show you want. Click on it and then hit restore.

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What if you can't access your DVR program listing and do that then what do you do???? Please get back on that and answer that would just be super helpful!! thank you soo much for trying to help i just hope you can answer this... thank you ;D
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