Q:

What are the advantages and disadvantages of communication?

A:

One of the advantages of communication is that it has the ability to enhance a person's personal and business relationships. Face-to-face communication offers the added advantage of being able to receive immediate feedback from the exchange. A disadvantage of communication is that differences in values, culture, language or geographic location sometimes play a part in sending mixed or misleading verbal messages.

Written communication has the advantage of being a convenient way to reach many people at one time. A single message can be relayed to entire groups of friends, family or business associates in one email. A company can send out a customized form letter to promote an event or sale that reaches thousands of customers.

The disadvantage to a written communication such as this is that there is no way to be completely certain that the letter or email is received or viewed by the recipient. There is also a lot of room for misunderstandings with the written word. Emotions are hard to convey in an email or letter. One advantage of nonverbal communication, or body language, is that physical cues such as hand movements, smiles, frowns, and the way a person looks at someone or something are good indicators of how he is feeling or what he needs.

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