To apply your organization's values and policies, ensure that they are clearly written down and distributed to employees, establish concrete actions and expectations, and make consistent leadership decisions. Expect the process to go on without a definite end date.Know More
Clearly communicate your organization's values in writing, and make them easily accessible to all team members. Think carefully about how you plan to describe the company's values and policies, and make sure that they fit with the true organizational culture. Examples of values are credibility, respect and honesty. Initiate formal discussions with team members to ensure that they understand the values.
Create a formal, written version of specific policies that reflect the organization's values. For example, if honesty is one of the company's core values, an organizational policy would state that team members are expected to communicate openly and clearly with one another and with clients at all times. Distribute any new policies to team members in a timely manner, and ask them to sign a statement pledging that they have read the policies and intend to adhere to them.
Ensure that the actions and behaviors of top team members are aligned with the organization's values and policies. Establish ways to reward team members who incorporate organizational values into their professional interactions. Only hire team members whose behaviors and outlooks are consistent with the company's values, and create consequences for team members who do not adhere to established values and policies.
On the U.S. federal pay schedule, GG is a pay plan used exclusively for employees of the U.S. Mission to the United Nations (USUN) and the Foreign Service Institute (FSI).Full Answer >
A proper employee review should include a clear process with standards that are objective and applied equally to all employees. The appraisal should consist of a review that considers interim ratings, which means nothing in the appraisal should be a surprise. Finally, the appraisal should develop employees.Full Answer >
Information gathered from employee surveys can indicate how satisfied and engaged employees are with their jobs. They can also be used to find out what employees think of the overall workplace climate and the direction in which the company is headed.Full Answer >
A call center can be set up by outsourcing the business to another call center or by purchasing call center equipment and hiring and training employees to sell or market the company's product. Many small and corporate businesses prefer to outsource because it is expensive to buy call center equipment, it is expensive and time consuming to hire and train employees, managing a call center requires skills that many business owners do not have and many business owners prefer to focus on running their business rather than managing a call center.Full Answer >