Writing a letter to a bank requires knowing the name of the bank manager in charge of the department that handles the specific issue. Address the letter to this manager and include the correct address information for the branch. The content of the letter should include specific details about what is happening with the account and what action is desired.
Sometimes it may be necessary to write a letter to a bank detailing a specific issue or problem with an account. Letters carry more weight than simple phone conversations. They also serve as legal proof of interactions.
The tone of a bank letter should always be courteous and professional. A letter may be sent as a follow-up to an in-person or phone conversation. Always include any specific account details that pertain to the matter at hand. For instance, include the savings or checking account number at the beginning of the letter as a quick reference for the bank.
The content of the letter goes into great detail about the nature of the dispute or desired action required. Keep the language direct and clear when explaining what is going on with the account. If the letter is a follow-up to a conversation, provide a brief overview of the discussion.
Finish by thanking the manager for their attention to this matter. Use "sincerely" or "regards" as a courteous ending.