According to Reference.com, "customer service" or "customer care" is defined as company provided resources and assistance to customers who have purchased a company's products or services. It also means the degree of courtesy and assistance granted to patrons of a business.
According to Entrepreneur.com, "customer service" is also about giving the customers a chance to make their feelings known. Products and/or services should be regularly evaluated by a company to ensure proper pricing, packaging and delivery. A company's customer service policy should be put in writing and support systems established for providing employees with clear instructions regarding handling customer enquiries. Employees benefit from these instructions and training regarding conflict resolution, listening, empathy and stress management.Learn More
The State of Florida’s labor board is called the Department of Economic Opportunity, and its Division of Workforce Services is located in Tallahassee, Fla. As of 2014, the phone number is 850-245-7105. The office administers state and federal laws to advance Florida’s economy.Full Answer >
The main customer support telephone number for FedEx in the U.S. and Canada is 1-800-463-3339 or 1-800-GoFedEx, as of 2014. The corporate headquarters is in Memphis, Tenn., and the telephone number for that location is (901) 818-7500.Full Answer >
Wonka bars can be purchased online or in retail stores throughout the United States that sell Nestlé candy. The Nestlé USA website features a Product Locator that allows users to find local stores that sell Wonka bars.Full Answer >
Email, mail and calling via a toll-free phone number are ways in which customers can file complaints with Walmart. The company requires all complaints to be sent directly to corporate headquarters, as opposed to individual Walmart stores.Full Answer >