Q:

What is a customer comment card?

A:

Quick Answer

A customer comment card invites clients of a company to give feedback and express their opinions. These cards serve to measure the levels of customer satisfaction and also indicate areas that are in need of supplementary resources or expansion.

Know More

Full Answer

Frequently, customer comment cards serve as a sounding board for dissatisfied people. Sometimes, having the opportunity to fill out a comment card keeps an unsatisfied client from using a blog, Facebook, Twitter or other social media account to vent his feelings about the company all over the Internet. The card allows the company to deal with the situation personally and reach out to that customer to remedy the issue.

Learn more about Managing a Business
Sources:

Related Questions

  • Q:

    How can customer needs be identified and confirmed?

    A:

    Customer needs can be identified and confirmed by carrying out a detailed survey regarding various issues and getting feedback on whatever services or products were sold. The key is to develop good communication skills and provide avenues through which customers can leave feedback.

    Full Answer >
    Filed Under:
  • Q:

    What does a fleet manager do?

    A:

    A fleet manager works in any company that uses a transportation fleet and oversees financial responsibilities pertaining to the fleet, vehicle maintenance and safety, driver management and overall efficiency. There are many different businesses and organizations that use fleet managers.

    Full Answer >
    Filed Under:
  • Q:

    What does a 30-60-90 day business plan look like?

    A:

    A 30-60-90 day plan is a written plan that outlines the tasks a job candidate will perform in the first 90 days of being employed in a company. A 30-60-90 day plan is typically used during a job interview as a means of increasing the likelihood of being hired.

    Full Answer >
    Filed Under:
  • Q:

    How can you start a catering business?

    A:

    Someone who wants to start a catering business should develop business plans that detail how the business is funded, any specialties (unless the company is in a small area and can offer a broad range of cuisines) and where the food is prepared. Getting the right help and having a plan for marketing are also critical.

    Full Answer >
    Filed Under:

Explore