Customer service is key to maintaining good customer relations and growing a successful business. Customer service allows a business to stay connected with its customers and to receive valuable feedback. Without this ongoing connection, most businesses fail to remain viable.Know More
There are several components to establishing good customer service practices within a business. Listening to customers is highly important. According to Forbes, customers are likely to have specific questions, concerns or complaints about a product or service. Understanding what the customer needs is a top priority. Hearing exactly what customers want helps a company find the best solution.
Another component of customer service is establishing a trusting relationship by engaging in dialogue with customers. Companies that take the time to be responsive to their customers benefit by receiving referrals and positive reviews. Building relationships with customers is a proven way to grow a business into a trusted brand.
Gathering customer data is an integral part of customer service. Customer opinion surveys and reviews are two excellent ways to collect information about how the company is perceived. This valuable feedback provides the company with unique insights and information that is only available from people familiar with the brand. Positive and negative feedback from customers is useful in improving the quality of products and services offered.Learn more about Customer Service
Orbitz customer service representatives assist customers in the United States and Canada in English at 888-656-4546 and in Spanish at 866-895-8036. Orbitz.com offers online chat from 7 a.m. to 10 p.m. Central Daylight Time, Monday through Friday, and 10 a.m. to 9 p.m. Central Daylight Time, Saturday and Sunday.Full Answer >
As of January 2015, MetroPCS's customer service number is 1-888-863-8768. Live customer service agents are available at this number, but customers must follow the prompts before being directed to a live agent.Full Answer >
To contact Amazon Kindle customer service, navigate to the Amazon customer service page, choose the Kindle product, select the issue from the pull-down menu and select the type of support requested. Kindle support can be reached through phone, email and chat, according to Amazon.Full Answer >
In order to contact AT&T customer service, go to the AT&T Contact Us page and click on the desired product tab for a full list of phone numbers. Customers can also participate in a live chat on the AT&T website, or they can visit a local store to speak to an associate.Full Answer >